TopBridge Installation

Connect the Cloud to Your Local Printer

TopBridge runs quietly on your Windows computer and routes print jobs from TopSale to compatible local and network label printers.

Windows computer Printer driver installed TopSale account
01

Install Your Printer Driver

Connect the printer to your computer or network, then install the manufacturer’s Windows driver before opening TopBridge.

02

Download and Launch TopBridge

Download the latest TopBridge installer from the self-service portal and complete the installation on the printing computer.

03

Select the Printer Type

Choose the correct printer language or connection type, including TSPL, ZPL or supported Brother printer models.

Brother support may install the required Brother component automatically when Brother is selected for the first time.
04

Run a Test Print

Select the intended printer, send a test label and confirm the label size, orientation, print quality and character output.

Product Setup

Choose the Label Printing Workflow You Need

Follow the relevant setup path for browser label design, spreadsheet printing or direct label printing from Odoo.

01

Cloud Label Editor

Create barcode and QR code label templates directly in your browser, add dynamic fields and save templates for reuse.

Create label Add elements Save template Test print
Watch Video
02

Excel Label Printing

Upload Excel or CSV files, map spreadsheet columns to label fields and print multiple unique labels in one batch.

Upload file Map columns Select template Batch print
Watch Video
03

Odoo Addon

Add label printing to Odoo inventory, manufacturing and sales workflows, then route jobs through TopBridge.

Install addon Connect TopSale Assign template Select printer
Watch Video
Printer Setup & Troubleshooting

Fix Common Label Printing Problems

Check your Windows printer driver, TopBridge connection, printer language and label settings before sending another print job.

Why does my printer not appear in TopBridge?

Confirm that the printer is installed and visible in the Windows printer list. Check the USB, Wi-Fi or network connection, then restart TopBridge.

Why is the label size or orientation incorrect?

Make sure the label template dimensions match the physical label. Also verify the paper size, orientation and margins in the Windows printer preferences.

Why are multilingual characters printing incorrectly?

Check the selected charset or encoding for the printer language. TSPL and ZPL printers may require different charset settings for Chinese, Japanese, Korean, Arabic or other multilingual text.

Why was the job sent but nothing printed?
  • Confirm that TopBridge is open and connected.
  • Check that the correct printer is selected.
  • Clear paused jobs from the Windows print queue.
  • Confirm that the printer is online and loaded with labels.
Can TopBridge print to a network printer?

Yes. The network printer must first be installed and accessible from the Windows computer running TopBridge.

What details should I send to support?

Include the printer brand and model, Windows version, connection type, printer language, label size, TopBridge version and a screenshot of the issue.

Developer SDK

Build Browser-to-Printer Workflows

Use the TopBridge JavaScript SDK to connect your web application with supported printers through the TopBridge desktop application.

Printer discovery TopBridge health checks Quota validation Print job execution
example.js
import {
  TopBridge
} from '@appzgatenz/label-print-topbridge-js';

const bridge =
  new TopBridge();

const printers =
  await bridge.getPrinters();

await bridge.print({
  printer: printers[0],
  data: labelData
});
Contact Support

Still Need Help With Your Label Printing Setup?

Send the TopSale team your printer model, workflow and issue details. Support is available for printer compatibility, TopBridge installation, Excel printing, Odoo setup and SDK integration.

Printer compatibility TopBridge setup Excel workflows Odoo integration Developer SDK
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